Who we are
This website is operated by The Cedar Room Ltd (“we”, “us”, “our”). This policy explains what personal data we collect when you visit our website, how we use it, who we share it with, and what rights you have over it.
Website: [thecedarroomltd.co.uk]
Email: simon@thecedarroomltd.co.uk
What data we collect
We collect personal data in the following ways:
- Contact and enquiry forms: name, email address, phone number, and any details you provide about your enquiry.
- Cookies and similar technologies: see our separate Cookie Policy for full details of individual cookies.
- Website usage data: pages visited, time on site, and general browsing behaviour, collected through Google Analytics.
- Advertising interaction data: if you click through from a Google Ads campaign, limited campaign and click data is collected to measure ad performance.
How we use your data
We use the data we collect to:
- Respond to enquiries and provide quotes or information about our garden rooms
- Understand how visitors use our website so we can improve it
- Measure the performance of our advertising campaigns
- Meet our legal and accounting obligations
Cookies
Our website uses cookies for essential site functions, security (Google reCAPTCHA), and analytics (Google Analytics, Google Tag Manager, Google Ads). You can manage your cookie preferences at any time using the cookie settings tool on our website. Full details of each cookie, its purpose, and how long it lasts are set out in our Cookie Policy.
Who we share your data with
We share data with the following third parties, who process it on our behalf or as part of their own service:
- Google (Google Ads, Google Analytics, Google Tag Manager, reCAPTCHA) for advertising, analytics, and spam protection
- Any email marketing platform used to send you updates, if you have opted in
We do not sell your personal data to third parties.
How long we keep your data
We keep enquiry and contact data for as long as needed to respond to you and for a reasonable period afterwards for record keeping, then delete it. Analytics data is retained according to Google’s standard retention settings unless otherwise configured. Cookie consent records are kept for as long as required to demonstrate compliance.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data
- Object to or restrict certain processing
- Withdraw consent at any time, including through our cookie settings tool
To exercise any of these rights, contact us at simon@thecedarroomltd.co.uk
How to complain
If you have concerns about how we handle your data, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.